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Syllabus - Spring 2018
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Selecting a Process Classification Framework
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Group 1- Selecting a Process Classification Framework
Option 1 -
BANKING PROCESS CLASSIFICATION FRAMEWORK
4.0 Deliver Products and Services (10005)
4.1 Plan for and acquire necessary resources (Supply Chain Planning) (10215)
4.1.1 Develop production and materials strategies (10221)
4.1.1.1 Define manufacturing goals (10229)
4.1.1.2 Define labor and materials policies (10230)
4.1.1.3 Define outsourcing policies (10231)
4.1.1.4 Define manufacturing capital expense policies (10232)
4.1.1.5 Define capacities (10233)
4.1.1.6 Define production network and supply constraints (10234)
Option 2 -
AUTOMOTIVE PROCESS CLASSIFICATION FRAMEWORK
3.1 Understand markets, customers, and capabilities (10101)
3.1.1 Perform customer and market intelligence analysis
3.1.1.1 Conduct customer and market research (10108)
3.1.1.2 Identify market segments (10109)
3.1.1.3 Analyze market and industry trends (10110)
3.1.1.4 Analyze competing organizations, competitive/substitute products (10111)
3.1.1.5 Evaluate existing products/brands (10112)
3.1.1.6 Assess internal and external business environment (10113)
Option 3 - Automotive Industry
4.4 Deliver service to customer (10218)
4.4.1 Confirm specific service requirements for individual customer (10320)
4.4.1.1 Process customer request (10324)
4.4.1.2 Create customer profile (10325)
4.4.1.3 Generate service order (10326)
Option 4 - Consumer Products
8.5 Process payroll (10732)
8.5.1 Report time (10753)
8.5.1.1 Establish policies and procedures (10853)
8.5.1.2 Collect and record employee time worked (10854)
8.5.1.3 Analyze and report paid and unpaid leave (10855)
8.5.1.4 Monitor regular, overtime, and other hours (10856)
8.5.1.5 Analyze and report employee utilization (10857)
8.5.2 Manage pay (10754)
8.5.2.1 Enter employee time worked into payroll system (10858)
8.5.2.2 Maintain and administer employee earnings information (10859)
8.5.2.3 Maintain and administer applicable deductions (10860)
8.5.2.4 Monitor changes in tax status of employees (10861)
8.5.2.5 Process and distribute payments (10862)
8.5.2.6 Process and distribute manual checks (10863)
8.5.2.7 Process period end adjustments (10864)
8.5.2.8 Respond to employee payroll inquiries (10865)
8.5.3 Process payroll taxes (10755)
8.5.3.1 Calculate and pay applicable payroll taxes (10866)
8.5.3.2 Produce and distribute employee annual tax statements (10867)
8.5.3.3 File regulatory payroll tax forms (10868)
or
8.6 Process accounts payable and expense reimbursements (10733)
8.6.1 Process accounts payable (AP) (10756)
8.6.1.1 Verify AP pay file with PO vendor master file (10869)
8.6.1.2 Maintain/manage electronic commerce (10870)
8.6.1.3 Audit invoices and key data in AP system (10871)
8.6.1.4 Approve payments (10872)
8.6.1.5 Process financial accruals and reversals (10873)
8.6.1.6 Process taxes (10874)
8.6.1.7 Research/resolve exceptions (10875)
8.6.1.8 Process payments (10876)
8.6.1.9 Respond to AP inquiries (10877)
8.6.1.10 Retain records (10878)
8.6.1.11 Adjust accounting records (10879)
8.6.2 Process expense reimbursements (10757)
8.6.2.1 Establish and communicate expense reimbursement policies and approval limits (10880)
8.6.2.2 Capture and report relevant tax data (10881)
8.6.2.3 Approve reimbursements and advances (10882)
8.6.2.4 Process reimbursements and advances (10883)
8.6.2.5 Manage personal accounts (10884)
option #5
4.0 Build Vehicle and Logistics (12724)
4.6 Production monitoring (12618)
4.6.1 Assess Master Production Schedule (MPS) and Manufacturing Resource Planning (MRP) performance (12619)
4.6.1.1 Establish appropriate performance measures (12620)
4.6.1.2 Establish monitoring frequency (12621)
4.6.1.3 Calculate performance measures (12622)
4.6.1.4 Identify performance trends (12623)
4.6.1.5 Identify issues/problems with performance (12624)
4.6.1.6 Prepare appropriate reports (12625)
4.6.1.7 Develop action plan to improve performance (12626)
4.6.2 Assess procurement performance (12627)
4.6.2.1 Establish key performance indicators (metrics) (12628)
4.6.2.2 Establish monitoring frequency (12629)
4.6.2.3 Calculate performance results (12630)
4.6.2.4 Identify performance trends (12631)
4.6.2.5 Analyze performance benchmark gaps (12632)
4.6.2.6 Generate appropriate reports (12633)
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Option 1 -
Option 2 -
Option 3 - Automotive Industry
4.4 Deliver service to customer (10218)
Option 4 - Consumer Products
option #5
4.0 Build Vehicle and Logistics (12724)